The back office for home service businesses

You run the jobs. We run everything else.

Phones answered, marketing running, estimates followed up, books closed, permits filed and vendors managed, by a local team that works as part of your business and gets paid from your growth.

No retainer. No hourly billing. And only one company per trade in each market, so we never work for your competition.

A typical week we handle

Service call answered, tech bookedBooked
Project estimate follow-up, day 3Sent
Permit filed for Tuesday's jobDone
Invoices reconciled, payroll runDone
Review request to last week's customersSent
Illustration of the work we take on. Not live data.
For service-call and project-based companiesOne company per trade, per marketOffices in Cleveland and ColumbusA Reagan Brooks company
Sound familiar?

You're great at the work. The rest piles up.

Every hour on the phone, the books or a permit office is an hour you're not on a job. And every call that goes to voicemail is a customer calling the next name on Google.

  • Calls go to voicemail while you're on a job.
  • Estimates go out and nobody follows up.
  • Marketing happens when there's time, which is never.
  • The books, permits and insurance wait for the weekend.
What we do

One partner for the whole back office

Everything works together, so nothing falls between vendors and nothing lands back on your desk.

See every service →

Phones & customer service

Every call answered professionally, questions handled and jobs booked, even when you're on a roof.

Marketing of every kind

Web, search, social, reviews, print and referrals, run as one plan that brings in the jobs you want.

Sales follow-up

Every estimate followed up and every lead tracked until it's a booked job or a clear no.

Bookkeeping, payroll & HR

Clean numbers every month and real visibility into how the business is doing.

Permit filing

Permits pulled and tracked so jobs start on time and inspections don't slip.

Procurement

Materials and equipment sourced and ordered, with the buying power of a bigger company.

Insurance & vendor management

Policies, certificates and vendor accounts coordinated and kept current.

Operations support

Scheduling, process clean-up and the backend work that used to eat your evenings.

Why owners choose us

Built around your growth

Paid from your growth

No retainer and no hourly billing. We work on a share of revenue, so we only do well when your business does.

How it works →

One company per trade

We partner with one painter, one plumber, one electrician in each market. Never your competition.

See open spots →

Service calls or projects

Phones, dispatch and invoicing for service-call companies. Estimates, permits and materials for project-based ones.

See what we handle →
Results

What owners say

Home Hub Collective changed the game for us at On Demand Plumbing. They didn't just help with marketing—they built real infrastructure behind our business. Customer service is dialed in, calls are handled professionally, and nothing slips through the cracks. They're also managing the backend stuff that used to slow us down—permit filing, insurance coordination, all of it. It honestly feels like we have the systems and support of a much larger company now. We're getting more leads, running smoother, and actually able to focus on doing the work.
Vince MorganOn Demand Plumbing
Home Hub Collective has been a huge upgrade for us at Piazza's Landscaping. They brought real structure to our marketing and backend. Our online presence finally looks like a legit company, leads are more consistent, and everything feels more intentional instead of thrown together. On top of that, they've taken over bookkeeping, payroll, and HR, which has been a massive weight off. Having clean numbers and real visibility into the business has changed how we make decisions. Big picture... it feels like we leveled up into a much more professional, organized operation.
John PiazzaPiazza's Landscaping
Strategic spots open

One seat per trade. Here's what's open.

We fill each market on purpose, with complementary trades that share the same customers. Right now we're looking for one partner in each of these trades:

Don't see your trade or city? Ask anyway. We'll tell you straight whether it's open.